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Thursday, December 22, 2011

JAL extend award ticket ticketing deadline to 4 days before departure

Until now, if you want to redeem a JAL international award ticket through the internet, you will have to do so at least 7 days before your departure date. After that, you won't be able to search for availability of your flight. JAL has now upgraded its website to allow award redemption up to 4 days before departure date. The cut-off time will be at noon instead of 23:59 though.

For example, if you want to redeem an award ticket that departs on Dec 22, your ticketing deadline through JAL Mileage Bank website would be:


BEFORE the change: Dec 15 23:59
AFTER the change: Dec 18 12:00

This is definitely a welcome change and coincidentally ANA is making the same change too. Although they have also announced ticketing fee of award tickets if you call the reservation center to redeem your ticket. So hopefully this is the only thing JAL is going to follow for now.
For more details and other improvements of JAL website, you can refer to JAL's new service page (Japanese only)

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