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Tuesday, June 9, 2009

JAL Sky Shell SHEET is history

JAL really have a quick turnaround on fixing their website. Within 3 hours of contacting JAL, a manager from customer service replied my e-mail (even though I didn't request for a response). I checked the website 3 hours later and innovative JAL Sky Shell SHEET is history LOL.

Before:


After (If you don't see the fixed graphs, try refreshing. Your browser might have cached the seat maps.):



Talk about good customer service and efficiency. This could take ages for some airlines to even reply you (if they bother to) and let alone fixing the problem within hours. Good job JAL!

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